Currently, we deliver our products to the following 36 countries.

Asia

China, Hong Kong, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Türkiye, United Arab Emirates(Abu Dhabi, Dubai)

Europe

Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Latvia, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Oceania

Australia, New Zealand

North America

Canada, Mexico, United States

South America

Argentina, Brazil, Peru

Africa

Ghana

Our International delivery is operated by Japan Post and its local postal affiliates. Shipping charges will apply for the second and subsequent payments. A Shipping fee is charged every time of delivery in addition to the product price.

• Shipping fee for the countries below is $5.00 USD
  Japan

• Shipping fee for the countries below is $10.00 USD
  China, Hong Kong, India, Indonesia, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand

• Shipping fee for the countries below is $12.00 USD
  Argentina, Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Ghana, Ireland, Italy, Latvia, Mexico, Netherlands, New Zealand, Norway, Peru, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

Your one-time orders and the first order of subscription purchases will be shipped within 2 weeks by Japan Post. Since some products made by local artisans have a relatively short shelf life, we adopt a pre-order basis sales method to ensure that products are always delivered in fresh condition. Your local postal service affiliated with Japan Post will make the final delivery. As for recurring subscriptions, products will be shipped around the 25th of each month.

Our products contain a wide variety of snacks and each snack has a different expiration date. Japanese products display expiration dates in the format of Year/Month/Date.
We never sell expired items, but it can be a case that some items have a relatively short shelf life as we handle fresh and good items, and international delivery lead time sometimes takes very long due to weather or postal disruption, or customs delay. Basically, we select products with a shelf life of at least one month, but we strongly recommend that you consume received snacks as soon as possible. If you're worried that your snack has expired, send us a photo of the snack along with the expiration date to support@japanbite.com.

This package may contains the following allergens: Wheat, Soy, Chicken, Sesame, Orange, Dairy, and Egg. Please take this into consideration if you have any food allergies or dietary restrictions. If you require further information or have any concerns, please contact our customer service team.

We are afraid that we are NOT responsible for VAT, customs taxes, or fees that you may be charged by your country.

Please check your country's customs regulations or rules. Each country has different rules regarding the customs fee and tax to process shipments from other countries.

Please see the FAQ page to get more information.

If you have further questions, please reach out to us on the CONTACT page or by email to support@japanbite.com